Merchant Guide

This section describes tasks related to managing your online store content and configuration. Most eCommerce-related pages, like the product or order lists are available through the Shop item of the main application menu. Some pages, like the currency converter settings, are placed to the Settings page which is available through the System item of the main menu.

• Managing product categories - explains how to create or modify product categories.
• Managing products - Explains how to manage products and product properties.
  • How to Display a Group of Products as One Product - explains how to display a group of similar product options as a single product with a drop-down list
• How to Create a Product Bundle - describes the process of creating bundle products.
• Understanding grouped products - a small tutorial explaining how to use the grouped products feature for a t-shirt product.
• Understanding Option Matrix - explains Option Matrix feature.
• Managing customers - explains how to create or modify customers.
• Managing orders - explains how to preview, create and modify orders.
  • How to Manually Change Order Status - describes how to manually change the order status
  • Creating a Return Merchandise Authorization Template
• Tracking payment attempts - explains how to find details about order payment attempts.
• Managing payment transactions - explains how you can void, refund or submit for settlement payment transactions from the Administration Area.
• Paying an order from the Administration Area - explains how to pay an existing order from the back-end user interface.
• Understanding the Payment Processed order field - explains how to determine whether an order has been processed by a payment gateway.
• Creating custom product groups - explains how to create or modify custom groups, for example the Featured Products group.
• Managing tax classes - explains how to manage product and shipping tax classes and how to setup tax rates.
  • How to Manage Multiple Tax Classes - describes how to define and manage multiple tax classes
• Managing shipping options - explains how to create or modify shipping options.
  • How to Configure Table Rate Shipping Options - describes how to configure table rate shipping options
• Managing payment methods - explains how to create or modify payment methods.
  • Supported payment gateways
• Managing countries and states - explains how to setup a list of countries your store works with.
• Configuring the order route and user roles - explains how to setup possible order statuses, transitions and user roles.
• Understanding the Paid order status - explains the Paid order status.
• Configuring the currency and currency converter - explains how to setup currency formatting rules and configure the currency converter.
• Configuring the shipping parameters - explains how to define shipping origin location, default shipping location, dimension and weight units.
  • Configuring the per-product shipping cost - explains how to specify shipping cost for individual products.
• Printing shipping labels - explains how to generate and print shipping labels.
• Managing order shipping tracking codes - explains how to assign a shipping tracking code(s) to orders.
  • How to Automatically Notify Customers with Tracking Codes - describes how to automatically notify customers with tracking codes
• Managing discounts - explains how to setup the catalog level and shopping cart level price rules.
  • Managing catalog level price rules - explains how to manage discounts on a product catalog level.
    • How to Automatically Apply Price Rules to Products - describes how to automatically apply prices rules
  • Shopping cart price rules (discounts) - explains how to apply discounts to shopping cart items and how to use coupon codes.
    • How to Manually Configure Free Shipping for Single Products - describes how to configure free shipping on a per-product basis
• Importing products, customers and orders from CSV files - explains how you can import data from CSV files.
• Printing invoices and packing slips - explains how to configure and print order invoices and packing slips.
• Configuring the Product Search feature - explains you can enable searching products by SKU, manufacturer and other parameters.
• Configuring LemonStand for tax inclusive environments - explains how you can configure LemonStand to display product prices with tax included

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Previous: Installation, Configuration and Maintenance
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